AI agents and automation for small business in Lithuania
itmintis builds AI assistants for small Lithuanian businesses: clinics, car repair shops, logistics companies and service providers. The assistant answers customers on Telegram, WhatsApp or the phone, books appointments, sorts incoming requests and hands over to a person anything that needs a decision. We work in Lithuanian, English, Russian and Polish.
Who we are
itmintis is a small Lithuanian team. We build agents for one specific business process, not general-purpose platforms. There are two of us, so the client talks to the person who writes the code.
We build on what the client already has: their calendar, their accounting software, their phone number. Nobody has to move to a new system.
Every agent we build comes with a visible limit — a list of things it never does without a human saying yes. Decisions stay with the owner; the agent takes over the moving and the sorting.
Services
AI receptionist for clinics
built, can be demonstrated
Who it is for: Dental, beauty and health clinics where the front desk cannot pick up every call
What it does:
- answers patient messages and calls outside working hours
- offers open slots and books the appointment
- sends appointment reminders, which cuts no-shows
- answers questions about prices and preparation using the clinic's own rules
Connects to: Google Calendar · Telegram · WhatsApp · phone system · clinic software via export or API
AI dispatcher for logistics
built, can be demonstrated
Who it is for: Transport and freight forwarding companies where enquiries arrive in four languages
What it does:
- takes a freight enquiry and collects the details that are missing
- answers drivers' questions about the route and the paperwork
- passes to the manager only what needs a decision on price
Connects to: Telegram · WhatsApp · email · Google Sheets · the company's TMS via export
AI phone secretary
built, can be demonstrated
Who it is for: Businesses where the call goes unanswered because the specialist is working
What it does:
- picks up when nobody else can
- writes down what the caller wanted and passes the message on
- answers the usual questions about opening hours and services
Connects to: phone system provider · Telegram · email
Visibility audit in AI search
live
Who it is for: Businesses whose customers increasingly ask ChatGPT, Gemini or Perplexity instead
What it does:
- we measure whether the models name your company when asked about your field
- we ask the same question ten times, because a single answer proves nothing
- we show what an agent sees on your website: how much text, which structured data
- we hand you a list of what to change so there is something to quote
Connects to: no access to your systems required
A custom agent for your process
built to order
Who it is for: Businesses with repetitive manual work on data
What it does:
- we write the process down before building: what is moving, what is sorting, what is a decision
- we automate only the moving and the rule-based sorting
- we connect to your system even when it has no documented API
Connects to: Rivile · Finvalda · Directo · Excel and CSV · booking systems · Supabase
How we work
- Conversation. We ask where the money stops and how many minutes a day the manual work eats. No sales deck.
- Measurement. We take one number BEFORE any work: how many requests, how long the oldest one has waited, how many got no reply.
- Process sheet. We draw how the work moves today and where it gets stuck. You see this before there is a contract.
- First version. We launch one narrow working piece, not the whole system. It can be switched off with one button.
- Measurement after. The same number a month later. If it has not moved, we are the ones who say so.
Technology
Claude · GPT · Gemini · Telegram Bot API · WhatsApp Business · Twilio · Supabase · PostgreSQL · Google Calendar · Model Context Protocol (MCP) · Vercel · Railway
Languages
Lithuanian · English · Russian · Polish
Questions we get
Do we have to replace the software we already use?
No. We connect to what you have. If your software has no documented API, we can connect through your browser session data — that takes one file from you and no installation on your side.
Will the agent reply to a customer without me knowing?
Only if you ask it to. By default the agent drafts the reply and a person sends it. Decisions stay with you; the agent takes over the moving and the rule-based sorting.
Does it work in Lithuanian?
Yes, and Lithuanian is our main language. English, Russian and Polish as well. For speech recognition we use a Lithuanian model, not a general multilingual one.
How long does it take to launch?
The first working piece goes live sooner than a full system. We give you a firm date after the process sheet, once it is clear how many steps need automating.
Where is the data kept?
In the European Union. We write down what goes into the model and what does not before we start; passwords and keys never go into the model.
Can you just tell me whether I need this?
Yes. If after the first conversation we see there is too little manual work for this to pay off, we say so and offer you nothing.
What we do not do or promise
- We do not guarantee that you will show up in a ChatGPT or Gemini answer — nobody who is being honest guarantees that.
- We do not make medical or legal decisions on a person's behalf.
- We do not ask for access to your accounting system when an export file is enough.